RESUME
GAUTHAM.S.K.
DOOR NO 905,7TH MAIN
3RD STAGE, GOKULAM
MYSORE-570002
Phone:9886107602, 0821-2514904
E-mail: gautham9792@gmail.com
OBJECTIVE
To be a part of reputed organization with a highly motivated work culture, that is professionally satisfying and promise bright growth prospects.
EXPERIENCE
26 Months
Worked as a Marketing Executive for Shubhamangalam Investments Pvt. Ltd., Mysore.
Role’s And Responsibility:
Providing Information about the Product {BK Birla Cements}.
Understanding the Need of the Customer and Delivering the Service.
Managing the Office Documentation.
14 months
Joined Microland Limited Bangalore, as a Customer Service Representative.
Role’s And Responsibility:
Supporting Networking Products Such as Router, Switch, Etc.
Handling calls from UK and USA to resolve the query.
Understanding the Customers Query, build up the Confidence of the customer about our Product.
Troubleshooting connectivity issues and assisting the query’s
Managing the Network of the customers providing assistance to Connect all the systems.
18 months
CLI3L{Sitel} Bangalore, as a Customer service representative {L2}.
Role’s And Responsibility:
Providing Support to UK clients on AOL Internet service.
Troubleshooting connectivity issues and assisting the query’s related to AOL.
Taking Ownership on Behalf of AOL in order to comfort the Clients Issue and bring to the companies Notice.
10 months
Voicewaves pvt limited Mysore, as Manager. Dialing for UK to generate leads for various products.
Role’s And Responsibility:
Managing the team to meet the target and maintain the interest of the Agents.
Barging calls and giving feed back to the agents.
Managing the floor and handling the server.
Overall maintaining the process.
From past 36 months working has freelance web Devoluper, Hosting websites From Home and in to Affliate Web Marketing.
EDUCATION
Bachelor of Commerce : Bharathiya Shiksha Parishad, Uttar Pradesh.
KEY PERSONAL SKILLS AND STRENGTHS
A multifaceted, decisive and result oriented personality.
Achieving objectives within specified time frames.
Flair and Aptitude for strong and effective verbal and written communication
COMPUTER SKILLS
APPLICATIONS : MS-office, photoshop, visual studeo.
OPERATING SYSTEM : Windows, DOS, Linux, CentOs, Mac os.
Web Langages : HTML, SQL , Apache, Webrtc ,Sip, HTTP and HTTPS.
PERSONAL PROFILE:
Name : Gautham.S.K
Father’s Name : Dr. Kariyappa.S
Sex : Male
Date of Birth : 15th June 1981
Marital status : Single
Interests : Sports, Traveling, Social Service
Languages Known: English, Hindi and Kannada
GAUTHAM.S.K